Find a lower price from an online retailer on an identical, in-stock product? Tell us and we will match it!
HOW IT WORKS
If we are unable to verify the price match, we will NOT process the order and will contact you via email. If we do not receive a response back to the notification within 3 days, your order will be cancelled and refunded in its entirety.
Request 'Hold Release' & Combine with Price Match
Enter your existing order number(s) in the 'Request Hold Release' field. All orders must be available to ship: any preorder items must be released. You will be billed any applicable shipping charges for the price match order during checkout. Once the price match is verified, you will receive the Price Match confirmation email and we will issue a credit back to your original payment method. If the total of the released orders and the price match order qualify for Free Shipping ($99+), we will also refund the shipping charge.
- Any order containing a Pre-Order item
- Games Workshop
- Bundle offers and coupons
- Damaged, used, or refurbished items
- Items for sale on auction or marketplace sites (ie. eBay)
- Items for sale on non-U.S. based websites.
- Items for sale on sites that do not offer comparable free shipping. (i.e. Free shipping starting at $150 or less.)
- Orders with any Price Match item are NOT eligible for Customer Hold.
- UPS Next Day Air and Retail Pick Up orders may be delayed by one business day.
- Once the price match is verified and applied, if the order total falls below our free shipping threshold ($99+), shipping charges will be added to the order.