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Customer Support

We'll talk. We'll listen. We'll help.


Customer Service Support

Our customer service team is available to assist you via live chat and by phone Monday through Friday 8:00 am until 4:00 pm. You may email our customer service team 24/7. We strive to answer all requests within one business day but you may experience some delay after the weekend or during larger promotions.


Call us at 877-326-4429 or 314-833-3792

Email us anytime: [email protected]

Please be sure to include your order number(s) when contacting customer service.

If you are in the St. Louis, Missouri area, our retail stores are available to receive your calls regarding in-stock items and pick-up order inquiries.

Meet our support team:

Dan - Customer Support Manager

I love playing with my son and dog when I'm at home and when I'm not doing that you'll find me out on a golf course in the summer and inside playing games at night and during the winter. Favorite board game is Heat: Pedal to the Metal and favorite video game is World of Warcraft.

Amber - Customer Support Lead

I have a very healthy obsession with K-pop and K-dramas. I enjoy going to concerts of various genres, playing PC and board games, and karaoke. My favorite board game is Quacks of Quedlinburg, though Flamecraft is a strong competitor. 

James

I'm James, I get great joy out of helping people and doing the best I can in everything I do! I'm also a HUGE Lord of the Rings fan.

Graham

I've been with Miniature Market since 2018. I'm a Marvel and Nintendo fanboy, a film enthusiast, and a writer. My favorite games are Magic: The Gathering, Spirit Island, and BreaKeys.