Customer Service Phone Hours: Monday-Friday, 2pm-5pm CT. *Live Chat Hours Temporarily Off.
Due to a few team members being ill, we have to reduce our phone hours and close our live chat for a short period of time, so we can ensure we catch up with email tickets. We will provide an update when we will be back on track.
Call us at 877-326-4429 or 314-833-3792
Email us anytime: [email protected]
Please be sure to include your order number(s) when contacting customer service. Customer Service is unavailable 12pm-1pm CT for lunch.
Meet our support team:
Ariana
I've been in the customer service industry for over 5 years. In my spare time I love to read, play D&D, consume all types of media, and console game. My goal is to have a PC setup soon!
Chris
I’ve been in the Customer Service industry for 20 years. My gaming interests are Warhammer 40k, Magic: The Gathering, Kaijudo, various deck-building games, and MMO games on the computer.
Hannah
I have a degree in communications. In my free time, I listen to way too much K-Pop and am an avid reader. I also have had a blog dedicated to books since 2012.
Nicole
I have over 20 years of customer service experience, but MM is my favorite place to work. Harry Potter and Doctor Who are my heroes. I enjoy making things with my 3D printer when not at work.